ITIL Foundation Handbook - Pocketbook: 2011 Epub ↠


  • ITIL Foundation Handbook - Pocketbook: 2011
  • The Stationery Office
  • 09 March 2019
  • 9780113313495

15 thoughts on “ITIL Foundation Handbook - Pocketbook: 2011

  1. Ian Chard Ian Chard says:

    This is a concise summary of everything needed to pass the ITIL Foundation exam, plus quite a bit of other related material The stuff needed to pass the exam is helpfully marked so that the other material can be ignored if time is short.Unfortunately this book is fatally flawed by not having an index Who makes a reference book without an index


  2. N40YMM N40YMM says:

    Has all the material I require, however the quality of the paper could be a bit better.


  3. Irtaza Khan Irtaza Khan says:

    the size of book is less than a palmtoo difficult to read


  4. T.GRIFFIN T.GRIFFIN says:

    I have not had it too long and a couple of the pages have already fallen out.


  5. Mr. Alan Collier Mr. Alan Collier says:

    Not as clear useful as the old pocket guides.No useful index Subject matter is all over the place as per ITIL


  6. Jon Jon says:

    This book is too small and too terse to be useful for passing the ITIL exam I found the BCS IT Service Management A Guide for ITIL Foundation Exam Candidates and companion volume of sample questions far useful.


  7. DavidRH DavidRH says:

    Very poor , too short and not very useful


  8. Just Want Value 4 Money Just Want Value 4 Money says:

    This is the recommended book from the ITIL foundation course.Be aware that if you go on the course you get this as part of it if you attend the classes.


  9. James Hampson James Hampson says:

    As alot of other reviews say, it s a surprisingly small book and hard to read cover to cover But it is ideal for picking up a definition or process explanation quickly and efficiently Was particularly useful when studying for my ITIL Foundation exam, as a complementary source to my other study materials.


  10. Andrew Billy Andrew Billy says:

    Very happy with the product.


  11. John Senior John Senior says:

    Item as described at fair price prompt service


  12. Antoinette Johnson Antoinette Johnson says:

    very helpful


  13. Sio Sio says:

    Very useful quick reference guide for anyone working in Service Management


  14. centrumpowypadkowe.co.uk Customer centrumpowypadkowe.co.uk Customer says:

    Pocket sized book, which covers the key stages and lifecycle for ITIL This is a great introduction or refresher tool detailing the additional level 3 ITIL information


  15. RB RB says:

    Didn t realise it s pocket size


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ITIL Foundation Handbook - Pocketbook: 2011[Download] ➽ ITIL Foundation Handbook - Pocketbook: 2011 ➺ The Stationery Office – Natus-physiotherapy.co.uk Now updated in line with the syllabus, this quick reference revision guide has been designed to help students prepare for their foundation exam It is also a key reference aid for managers, practition Now updated in line with Handbook - ePUB ✓ thesyllabus, this quick reference revision guide has been designed to help students prepare for their foundation exam It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling This handbook provides an introduction to the ITIL service lifecycle model and an overview of the ITIL qualification structure It contains a chapter on each of the components of the lifecycle service strategy, service design, service transition, service operation and continual service improvement Aligned with the ITILpublications and syllabus Provides relevant information, ITIL Foundation eBook Ì and enough detail and breadth of coverage to enable students to study for their foundation exam Describes the key principles and practices of IT service management References relevant sections of the core publications.


About the Author: The Stationery Office

Is a well known author, Handbook - ePUB ✓ some of his books are a fascination for readers like in the ITIL Foundation Handbook Pocketbook: book, this is one of the most wanted The Stationery Office author readers around the world.